Privacy Policy

Effective Date: January 1, 2025

At Asan Digital LLC ("Asan Digital," "we," "us," or "our"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including User Auth Guard (UAG), EduQueue, and Visitozy (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our Services, including but not limited to:

• Name, email address, phone number, and job title
• School or organization name and address
• Account credentials
• Information provided in correspondence with us

Student Information

As providers of educational technology services, we may process student information provided by schools or districts, including:

• Student IDs and credentials (for User Auth Guard)
• Attendance records (for EduQueue)
• Device usage data and assignments

We collect and use this information only as directed by schools and in compliance with the Family Educational Rights and Privacy Act (FERPA) and other applicable laws.

Automatically Collected Information

When you access our Services, we may automatically collect certain information, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Access times and referring website addresses
• Usage patterns within our Services

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and manage user accounts
• Respond to inquiries and provide customer support
• Send administrative information, updates, and security alerts
• Personalize user experience and deliver content relevant to your interests
• Monitor usage patterns for improving our Services
• Protect against unauthorized access and ensure compliance with our Terms of Service

Information Sharing and Disclosure

We may share information in the following circumstances:

• Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we're involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with third parties when you have given us consent to do so.

We do not sell, rent, or trade personal information collected through our Services.

Data Security

We implement appropriate technical and organizational measures to protect the information we collect and maintain. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

Children's Privacy

Our Services are primarily designed for use by schools, educational institutions, and their adult staff. When we process student data provided by schools, we do so as a service provider to the school and in compliance with FERPA and other applicable laws. We do not knowingly collect personal information from children under 13 without appropriate parental consent or from the educational institution that may properly provide consent.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to our processing of your information
• Data portability

To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when this Privacy Policy was last revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Asan Digital LLC
Email: privacy@asan.digital
Website: www.asan.digital